FAQ
FREQUENTLY ASKED QUESTIONS
FORMS
1Can you also offer snow shoveling?
Yes, we can. We have a crew that takes care of walkways, roofs, entryways, and decks. Please reach out to us and we can arrange a quick consultation, visit the area in question, and determine the specifics with you.
2 I have a gravel driveway. Can you still blow snow from it?
Yes, we can. However, we can only do so once the ground freezes and the gravel has hardened into place. Hence, for the first few snowfalls, the only thing we can do is assist in packing the gravel down by driving over it repeatedly in order to create a solid base. You should also drive on it as much as possible and park on it to pack it down. Even though our operators will be as careful as possible once a solid base has been established, you should know that some of the gravel may be blown onto your lawn and that avoiding a certain amount of gravel displacement is impossible until an appropriate base has been established.
3Does your equipment make a large amount of noise?
Actually, our residential snow removal equipment is even quieter than a standard walk-behind snowblower! Generally, we are in and out of your driveway in less than 2 minutes, minimizing any disturbance for you and your neighbors.
4 May I leave a car parked in my driveway?
Yes, you can! Our operators are trained to get as close as safely possible on the first pass to ensure you can easily get out of your driveway in the morning. We recommend that you park as close to your garage and your house as possible.
5 May I drive over the snow before the driveway has been cleared?
Yes. Our specialized equipment has been specifically designed to remove even packed snow. Please try your best to free your driveway of vehicles, debris, and obstacles. Toys, extension cords, sleds, skis, rope, and shovels are a few examples of hazardous items that may be hidden and can damage equipment or even cause injury.
6 How can I prepare my driveway for service?
The number one precaution is to make sure your driveway is absent of debris and vehicles hidden by snow. We will attempt to plow around any vehicles that are obstructing the area to be cleared, if possible. We sporadically do clean-up shifts, where we will make passes where snow has been left behind due to roofs sliding, cars, or decks shoveling. Items like toys, extension cords, sleds, skis, rope, and shovels hidden by snow are hazardous and may damage equipment or worse, cause injury to property, operators, and you. Flying debris may cause injury. Please ensure you keep your driveway clear of any such items.
7 Can You Tell Me Whether The Ice Dam In My Yard Requires Immediate Attention?
An ice dam is an emergency situation if there is water or moisture within your house, or if there is ice on your siding or beneath your soffits.
8 Is There Anything I Can Do To Get Rid Of The Ice Dams By Myself?
An ice dam cannot be removed by the homeowner in a risk-free manner. If you do that, you might fall off your roof or
kill yourself (or both).
DIY ice dam removal chemicals and products abound, but we don't endorse any of them. Though some products provide as advertised,
others may damage your lawn in the summer, eliminate your shrubs and plants, change the color of your roof and siding,
and even cause your gutters to rust, corrode, or peel.
9 Do You Employ Snow Blowers Or Plows?
When it comes to snow removal, our firm is a pioneer in snow blowers and plows. You may use these blowers with confidence on roads of any width. Spreading the snow out across the neighbor's lawn using a blower is a more time- and energy-efficient alternative than plowing. When snow is blown instead of plowed, the driveway is protected from scratches and other wear and tear.
10 How Can Salt Melt Ice Dams?
Rock salt, also known as sodium chloride, is effective in melting ice because it lowers the freezing point of water
below its typical freezing point of 32 degrees. A source of heat is required for the salt to be effective. The air
warmer than 15 degrees Fahrenheit, the sun's rays, or the heat generated by the tires of passing vehicles all qualify as
sources of heat.
In order to snow salting and ice, rock salt must be used until the temperature dips below 15 degrees. Use a
low-temperature mix with calcium chloride or magnesium chloride to help melt ice in extreme cold.
11 Could My Pet Be Hurt If It Walked On An Area Where Ice Melter Had Been Used?
As a rule of thumb, no. Brushing or washing off encrusted substance residue is recommended if an animal has picked up too much ice melter material in its paws since this might irritate the animal, particularly if it has dry, cracked skin. In addition, the combination of melting snow, ice, and ice melters may be quite chilly to an animal's paws and toes. To prevent frostbite, clean the pavement of snow and ice once it has melted, and/or put pet booties on your pet's paws.
12 My Deck Becomes Icy In The Winter; Is It Okay If I Use Ice Melters?
It is recommended that you get in touch with the decking or sidewalk maker before utilizing any ice-melting technology. Wooden decks, brick pathways, patios, or relatively new non-wooden decking material are not appropriate locations for ice-melting equipment.